Dear valued business partner,
Please find the post mortem information below.
Impacted Services: payment
Technology: SOPG API / REST API
Start time: 2020-04-23 07:03 CEST
End time: 2020-04-23 08:24 CEST
Cause: Network issues/ISP issues
Impact: Some transactions expired in this time frame and timeouts may occurred.
If you have any questions please do not hesitate to contact us at email@example.com
Your support team