Dear valued business partner,
Please apologize the recently occurred paysafecard payment outage on our SOPG API and REST API, and find further information below:
Started: 07:34 CEST
Ended: 07:31 CEST
Cause: DB migration as part of a new release caused higher response times on the payment API.
Remediation measure: The DB migration will be improved and additional tests will be carried out before deployment.
If you have any questions please do not hesitate to contact us at firstname.lastname@example.org
Your support team